Information We Collect
When you register and use the 508 platform, we collect several categories of information to ensure the services we provide run smoothly, securely, and in line with your needs.
Full name, phone number, email address, date of birth, and encrypted password collected during 508 account registration.
Details of deposit and withdrawal transactions in Malaysian Ringgit (RM), including the payment method used such as FPX or TNG eWallet. Full card numbers are not stored by 508.
Device type, operating system, browser version, IP address, and approximate location for security and user experience optimisation purposes.
In-platform activity records, including games played, pages visited, session duration, and transaction history, for internal analytics purposes.
How Your Information Is Used
Information collected by 508 is used solely for purposes related to delivering and improving our platform services. We do not sell your personal data to any third party for marketing purposes.
Ensuring accounts are held by verified individuals who meet the minimum age requirement of 18 years.
Processing deposits, withdrawals, and all financial transactions in MYR accurately and securely.
Enabling the 508 support team to provide accurate assistance based on your account history.
Analysing usage patterns to improve the design, speed, and content of the 508 platform.
Detecting and blocking suspicious activity, bot usage, or unauthorised account access attempts.
Meeting legal obligations and applicable regulatory compliance requirements in Malaysia when necessary.
Cookie Usage & Tracking
The 508 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small text files stored on your device by your web browser.
We use several types of cookies:
- Essential Cookies: Required for core platform functions such as login verification and session security. These cookies cannot be disabled.
- Preference Cookies: Saving your personal preferences such as language and display settings for a more convenient experience on your next visit.
- Analytics Cookies: Helps us understand how users interact with the 508 platform so we can make meaningful improvements.
You can manage or delete cookies through your browser settings at any time. However, disabling essential cookies may affect certain functions of the 508 platform.
Storage, Security & Third Parties
How We Protect Your Data
All 508 user data is stored on servers protected with industry-standard SSL (Secure Socket Layer) encryption. Access to this data is restricted to authorised personnel only and subject to strict security controls.
User passwords are never stored in plain text — they are encrypted using a secure hashing algorithm before being saved. Financial transaction data in MYR is stored in compliance with industry payment security standards.
Sharing With Third Parties
508 does not sell, rent, or disclose your personal information to third parties for marketing purposes. However, we may share necessary information with:
- Payment processors to facilitate transactions in MYR.
- Technical service providers who assist in the operation of our platform.
- Legal authorities when required under applicable Malaysian law.
Your Rights as a User
As a 508 platform user in Malaysia, you have specific rights regarding the personal data we hold. We are committed to respecting and facilitating the exercise of these rights.
You have the right to request a copy of the personal information we hold about you. Contact 508 customer support to make this request.
If the information we hold is inaccurate or out of date, you have the right to request a correction through your account settings or by contacting us.
You may request the deletion of your account and personal data, subject to applicable legal obligations and platform terms.
To exercise any of the rights above, contact the 508 support team by email at [email protected], stating your request type and account details. We will process your request within a reasonable timeframe in accordance with applicable law.
Policy Changes & Contact Us
508 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data handling practices, new legal requirements, or platform improvements. The latest version of this policy will always be available on this page, along with a clear date of revision.
If significant changes are made that affect how we use your data, we will endeavour to notify users via in-platform notifications or their registered email. Continued use of the 508 platform after changes are published will be considered acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy, you can reach the 508 team via:
- Support email: [email protected]
- Pages FAQ for general guidance on accounts and privacy.
- The account settings section for direct management of your personal information.
Your Data Is Safe With 508
We are committed to protecting the privacy of every Malaysian user on the 508 platform. Register with confidence and enjoy a safe, secure sports entertainment experience.